Yes. FB Canada Express performs rapid customs clearance. For shipments arriving to YYZ, YVR and YUL, we can transfer and clear goods from our bonded warehouses; allowing you to avoid unnecessary airline terminal storage costs.

FB Canada Express services all international ports. We also have customs bonded warehouses in Toronto Pearson Airport (YYZ), Vancouver International Airport (YVR) and Montréal-Pierre Elliott Trudeau International Airport (YUL).

Yes. As an international freight forwarding agent, FB Canada Express offers express international air freight options to suit your urgency.

It is essential to have the proper AirwayBill, proforma Invoice, and Customs declaration ready. Depending on type of cargo and the origin/destination, FB Canada Express can help assist you with the necessary paperwork needed to ensure your cargo arrives at its ultimate destination with ease. Get in touch with us to learn more!

There is no minimum requirement. We work with eCommerce consolidators with a wide range of current and potential volumes.

Yes, FB Canada Express performs expedited customs clearance of eCommerce material, followed by the injection into final-mile delivery.

Yes. As a wholesale provider, we extend our discounted final-mile delivery rates to help your business’ bottom line. This includes Canada Post, Purolator, UPS, FedEx, DHL, Intelcom, UniUni, and others.

Yes, our clearance technology allows for rapid DDP solution duties and taxes are automatically billed back to the shipper. If the shipments are DDU, we can utilize our automated collection app to collect duties and taxes directly from the Canadian consignee.

Both DDU and DDP shipments can be consolidated on the same master airway bill. FB Canada Express has the flexibility to separate the shipments upon arrival.

Customs Brokers help facilitate the import and export of goods across international borders. Get in touch with us to learn more about how Customs Brokers can best serve your needs.

Customs brokers ensure import compliance. This helps ensure a hassle-free clearance process while avoiding unnecessary delays and/or penalty fees.

It is essential to have the proper AirwayBill, proforma Invoice, and Customs declaration ready. Depending on the type of cargo and the origin/destination, FB Canada Express can help assist you with the necessary paperwork needed to ensure your shipments are declared properly.

FB Canada Express has been working closely with a variety of licensed customs brokers for over 35 years. As a neutral and wholesale logistics provider, you can benefit from our wholesale rates and expertise in choosing the best, licensed customs broker for your specific needs. Get in touch to learn more!

Yes! Our Time Critical operation runs 24/7, 365 days a year.

Yes, we can source dry ice and packaging material for shipment collection and/or replenish while goods are in transit. If required, temperature monitor data logs can be provided upon delivery as well.

Yes, our time-critical team goes through continual dangerous goods training to stay on top of the latest best practices, rules, and regulations. Speak to one of our experts today to see how we can assist with unique goods cargo movement.

For over 35 years, FB Canada Express has been the leader in Canada for wholesale Time Critical services. We are located entirely within Canada, so you can feel confident that expanding into the Canadian market will protect the security of your clients’ information.

FB Canada Express has fulfillment warehouses situated in Toronto, Vancouver, and Montreal. Our warehouses are within 5 minutes of the respective major airports and highways.

At all of the FB Canada Express warehouses, our main concern is the security and safety of your goods. We understand the importance of keeping the goods accounted for and protected until they finally arrive in the hands of the consignee. Here are some of our standard features at our warehouses:

Restricted access to the warehouse facility

Equipped with alarm systems

Security CCTV camera monitors are located throughout

Equipped with fire sprinkler systems and portable extinguishers

Additional access restrictions to the Customs Bond section

Warehouse compliance to CBSA, Transport Canada, and Partners in Protection security requirements

Ambient temperature controlled environment

As a wholesale provider, we can offer you reduced shipping rates with most of the major carriers: Canada Post, Purolator, UPS, DHL, FedEx, Intelcom, and UniUni.

Depending on what time the order is placed, the customer’s address, and the chosen delivery agent, next-day delivery is certainly a possibility. We work very closely with our customers to understand their business in order to present them with the best options available. We understand that price and transit times matter and pride ourselves on creating a flexible solution that meets your needs.

All shipments arriving from outside of Canada are subject to duty and tax assessment by the Canada Border Services Agency (CBSA). Items that are valued at CAD$20 and under are duty and tax-free. For items with a value of above CAD$20, duties and taxes may apply.

There are many reasons why this can happen. Some reasons may include:

Change in importation laws and regulations

Change in the origin of the goods

Change in the value or description of the goods

Change in the incoterms set by the e-merchant

You can make a payment on our secure collection platform called CC-Collect (www.cccollect.ca). Simply follow the link that you received by SMS text message or email. It will automatically be associated with your shipment. You can then follow the link to the secure payment platform Paypal where you will have the option to pay by Visa, Mastercard, AMEX, and Paypal.

Our collection app CC-Collect uses Paypal as the secure payment platform. Simply click on Paypal to enter into the platform where you will then be presented with other options to pay by Visa, Mastercard, or AMEX. Alternatively, you can contact one of our customer service agents by phone (1-905-612-0029) to make a payment by credit card or e-transfer. All you need is your tracking number!

Once you receive payment confirmation, your parcel should arrive within 1 to 3 business days depending on where you live.

No. Once the parcel is out for delivery, there are no further charges to be expected.