{"id":2276,"date":"2022-05-04T16:07:19","date_gmt":"2022-05-04T16:07:19","guid":{"rendered":"https:\/\/fbexpress.com\/track\/"},"modified":"2022-06-14T23:37:00","modified_gmt":"2022-06-14T23:37:00","slug":"suivre-un-envoi","status":"publish","type":"page","link":"https:\/\/fbexpress.com\/fr\/suivre-un-envoi\/","title":{"rendered":"Suivre un envoi"},"content":{"rendered":"<div class=\"fb-container fb-form-wrapper\"><form action=\"#\" method=\"POST\" class=\"form fb-form\" id=\"fbtracking-form\" enctype=\"multipart\/form-data\"><input type=\"hidden\" id=\"fbtracking\" name=\"fbtracking\" value=\"70acae6ac9\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/fr\/wp-json\/wp\/v2\/pages\/2276\" \/><input type=\"hidden\" name=\"action\" value=\"fbFormResponse\"><div class=\"row\"><div class=\"col\"><div class=\"form-group fb-form-group\"><label for=\"fb-postalcode\" class=\"form-label fb-form-label\">Postal Code<\/label><input type=\"text\" class=\"form-control form-control-lg fb-form-control\" id=\"fb-postalcode\" name=\"fb-postalcode\" aria-describedby=\"tracking\" placeholder=\"POSTAL CODE\" maxlength=\"8\" required value=\"\"><\/div><\/div><div class=\"col\"><div class=\"form-group fb-form-group\"><label for=\"trackid\" class=\"form-label fb-form-label\">Tracking Number<\/label><input type=\"text\" class=\"form-control form-control-lg fb-form-control\" id=\"trackid\" name=\"trackid\" aria-describedby=\"tracking\" placeholder=\"Tracking Number\" required value=\"\"><\/div><\/div><\/div><div class=\"row\"><div class=\"col-sm\"><button type=\"submit\" name=\"fb-tracking\" class=\"form-control btn btn-info fb-track-button ladda-button\" id=\"fbtrack-submit\" data-style=\"zoom-out\"><span class=\"ladda-label\">Track Shipment<\/span><\/button><div id=\"response\"><\/div><\/div><\/div><\/form><\/div><div class=\"fb-result-wrapper fb-result-container\"><div id=\"fb-fail-notice\" class=\"fb-fail\"><\/div><div class=\"fb-track-result\"><div class=\"fb-progress-header\">Delivery Progress<\/div><div class=\"fb-track-date\">Tracking Info as of Thursday, Apr 09 2026 12:12am EDT<\/div><div class=\"fb-barcode\"><span class=\"fb-barcode-tracking-number-label\">Tracking Number:<\/span><span class=\"fb-bc-display\"><\/span><\/div><div class=\"fb-postal\"><span class=\"fb-postal-code-label\">Postal Code:<\/span><span class=\"fb-ps-display\"><\/span><\/div><div class=\"fb-track-table-container\"><table class=\"table table-striped table-hover table-bordered fb-track-table\"><thead><tr class=\"table-dark\"><th class=\"fb-text-uppercase\">Date<\/th><th class=\"fb-text-uppercase\">Location<\/th><th class=\"fb-text-uppercase\">Description<\/th><\/tr><\/thead><tbody class=\"fb-tr\"><\/tbody><\/table><\/div><\/div><button type=\"reset\" class=\"hidden form-control btn btn-info fb-track-button\" id=\"fb-reset\">Track More<\/button><\/div>\n\n\n\n<div id=\"block_6272a43f3a051\"\n    class=\"call-to-action block no\">\n    <div class=\"wrapper align-center justify__end\">\n        <div\n            class=\"half-height-background bg-light-blue bottom\">\n        <\/div>\n        <div class=\"box-holder align-flex-end\" data-animation=\"fadeInUp\">\n            <div class=\"container\">\n                <div class=\"box bg-dark-blue white-text\">\n                    <h4>Besoin d&rsquo;une assistance client suppl\u00e9mentaire?<\/h4>                     <div class=\"button-container display-flex\">\n                                                <a class=\"btn btn-white\" href=\"https:\/\/fbexpress.com\/fr\/nous-contacter\/\"\n                            target=\"_self\">Contactez nous <\/a>\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"image-container full-height\" data-animation=\"fadeInUp\">\n                        <img decoding=\"async\" src=\"https:\/\/fbexpress.com\/wp-content\/uploads\/2022\/06\/iStock-843873174-1-scaled.jpg\" alt=\"\" \/>\n            <img decoding=\"async\" src=\"https:\/\/fbexpress.com\/wp-content\/themes\/mm-fbc\/img\/red-flag.png\"\n                alt=\"red flag\" class=\"flag no\">\n                    <\/div>\n    <\/div>\n\n<\/div>\n\n\n<div id=\"block_6272a4303a04d\"\n    class=\"faq-cta accordion-block cards-block block display-flex justify__center bg-light-blue\">\n    <div class=\"container-small wrapper full-width\" data-animation=\"fadeInUp\">\n        <div class=\"wrapper display-flex justify__center sm-flex-column\">\n            <div>\n                                <div class=\"content display-flex justify__center align-baseline flex-column\">\n                    <div class=\"title-description full-width text-left\">\n                        <h3>Questions fr\u00e9quemment pos\u00e9es<\/h3>                                            <\/div>\n                    <a href=\"https:\/\/fbexpress.com\/fr\/foire-aux-questions\/\"\n                        class=\"btn btn-primary\">Explorer plus de questions<\/a>                <\/div>\n                            <\/div>\n            <div class=\"questions full-width\">\n                                                <div class=\"question open\" data-animation=\"fadeInUp\">\n                    <div class=\"accordion-header display-flex justify__space-between align-center\">\n                        <h6 class=\"dark-blue-text\">Pourquoi les droits et taxes me sont-ils factur\u00e9s?<\/h6>\n                    <\/div>\n                    <div class=\"accordion-content\">\n                        \n<p>Tous les envois en provenance de l&rsquo;ext\u00e9rieur du Canada sont soumis \u00e0 une \u00e9valuation des droits et taxes par l&rsquo;Agence des Services Frontaliers du Canada (ASFC). Les articles dont la valeur est inf\u00e9rieure ou \u00e9gale \u00e0 20 $CAN sont exempts de droits et de taxes. Pour les articles d&rsquo;une valeur sup\u00e9rieure \u00e0 20 $CAN, des droits et des taxes peuvent s&rsquo;appliquer.<\/p>\n                    <\/div>\n                <\/div>\n                                <div class=\"question open\" data-animation=\"fadeInUp\">\n                    <div class=\"accordion-header display-flex justify__space-between align-center\">\n                        <h6 class=\"dark-blue-text\">J&rsquo;ai command\u00e9 le m\u00eame article auparavant et je n&rsquo;ai jamais \u00e9t\u00e9 factur\u00e9 des droits et taxes. Pourquoi maintenant?<\/h6>\n                    <\/div>\n                    <div class=\"accordion-content\">\n                        \n<p>Il existe de nombreuses raisons pour lesquelles cela peut se produire. Certaines de ces raisons peuvent inclure:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Changement des lois et r\u00e8glements en mati\u00e8re d&rsquo;importation<\/li><li>Changement de l&rsquo;origine des marchandises<\/li><li>Modification de la valeur ou de la description des marchandises<\/li><li>Changement des incoterms fix\u00e9s par le commer\u00e7ant en ligne<\/li><\/ul>\n                    <\/div>\n                <\/div>\n                                <div class=\"question open\" data-animation=\"fadeInUp\">\n                    <div class=\"accordion-header display-flex justify__space-between align-center\">\n                        <h6 class=\"dark-blue-text\">Comment dois-je payer les frais de courtage, les droits et les taxes?<\/h6>\n                    <\/div>\n                    <div class=\"accordion-content\">\n                        \n<p>Vous pouvez effectuer un paiement sur notre plateforme de collecte s\u00e9curis\u00e9e appel\u00e9e<strong> ePay Canada  <\/strong>(https:\/\/ca.customs-epay.com\/). Il vous suffit de suivre le lien que vous avez re\u00e7u par SMS ou par e-mail. Il sera automatiquement associ\u00e9 \u00e0 votre envoi. Vous pouvez ensuite suivre le lien vers la plateforme de paiement s\u00e9curis\u00e9 Paypal o\u00f9 vous aurez la possibilit\u00e9 de payer par Visa, Mastercard, AMEX, et Paypal.<\/p>\n                    <\/div>\n                <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2276","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Suivre un envoi | FB Canada Express<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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